Refund and Returns Policy for audemarsmajesty.com
At audemarsmajesty.com, we strive to provide you with the best shopping experience possible. If you are not completely satisfied with your purchase, we are here to help.
1. Return Eligibility
You have the right to return your purchase within 30 days of receiving it, provided that:
- The item is unused and in its original condition.
- The item is in its original packaging, including all tags, labels, and accessories.
2. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Items marked as final sale
- Items that have been used or damaged
3. Return Process
To initiate a return, please follow these steps:
- Contact Us: Email us at info@audemarsmajesty.com with your order number and a brief description of the reason for the return.
- Receive Authorization: We will respond with a Return Authorization (RA) number and instructions on how to return your item.
- Pack the Item: Securely pack the item in its original packaging. Include a copy of your receipt and the RA number in the package.
- Ship the Item: Send the package to the address provided in the RA instructions. You are responsible for the shipping costs associated with returning the item.
4. Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days, depending on your bank or credit card issuer’s policies.
5. Exchange Policy
If you wish to exchange an item for a different size or color, please follow the return process outlined above. Once we receive your returned item, we will process your exchange based on the current stock availability.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@audemarsmajesty.com. We will guide you through the process of replacing the item or issuing a refund.
7. Late or Missing Refunds
If you haven’t received your refund yet, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at info@audemarsmajesty.com.
8. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Phone: (304) 431-3352
Address: Rr 6 Princeton, West Virginia(WV), 24740
Email: info@audemarsmajesty.com